FAQ

Frequently Asked Questions

Our office is located in Nixa, Missouri. We have been in business since 2002, officially incorporated since 2004.

We build more than just websites! We manage them! We offer Full Service Website Management Services, Including Website Design, Internet Marketing, Website Maintenance, Web Hosting & Backups, and Search Engine Optimization. We work directly one on one to make your vision a reality.

Call the toll-free support number at 877-586-2428 or 417-724-0339 and ask for your project manager. You can also send an email request to support@getleadsfast.com. This will create a support ticket automatically and help us track and resolve your issue fast. Our project management software keeps track of all tasks, to-do items, who is working on your project and more.

Yes! Our Unlimited Plan provides you an entire full-time development team. We fully manage your website by providing website maintenance and custom programming, while also securing your online assets by performing hosting & backups. We offer a full service team with on-demand support to get the done with quality in a timely manner. We provide 24/7 Emergency Assistance for critical system components, and we are always a phone call or e-mail click away!

Our office is open Monday-Friday 9am-5pm CST. After hours support requests can be submitted directly by e-mailing support@getleadsfast.com – 24/7 Emergency Assistance is included with website management.

We offer management plans tailored to your companies needs which include a set number of hours we devote to your account each month. Typically, larger programming jobs require Unlimited Development:

  • Unlimited Development = 160 hours a month
  • Platinum Management = 80 hours a month
  • Gold Management = 40 hours a month

What”s Included? – Compare Website Management Plans

Our development team is comprised of multiple developers each having specialized skill-sets. Each member of the development team has a minimum of 3+ years experience. Development Capabilities: Website Design and Development (HTML5 & CSS3) Programming (PHP, MySQL, JavaScript) Mobile Application Development (Android & iOS) Internet Marketing: Search Engine Optimization, PPC Management, Social Media Marketing Website Security (Linux, Apache, Software & Server Security) E-Commerce Shopping Carts Website Integration & Maintenance Social Network Applications Lead Management Systems CRM Development/Integration Dynamic Website Development Database Management Project management Portal Management Customization of open source applications -PHP, MySQL, AJAX, JavaScript, and XML

Support requests submitted during business hours are answered same day. Requests submitted after business hours are answered within 24 hours.

The following list of items are not typically included with our management plans and may incur additional costs:

  • SSL Certificates
  • Domain Names & Domain Acquisitions
  • 3rd Party E-mail Providers
  • 3rd Party Software Vendors
  • In-Person Meetings Out of our Office; transportation costs, fuel, and hotel room (if required)
  • Gift Cards/Special Engagements for your Clients
  • Conferences
  • Dinners with your Clients
  • Marketing Lists
  • PPC Marketing Budgets and/or Marketing Materials
  • Hiring Outside Employees/Contractors

To see a list of exactly what is included with your plan, visit the What”s Included? – Compare Management Plans page.Our web management services are included for a flat monthly rate and do not incur additional charges.

Yes, if you already have a domain name you can keep it. We can help you transfer everything so you don”t lose your existing website domain.

We will complete your project as soon as possible. Maintaining good contact and frequent communication with your project manager will allow your website to be built in a timely manner. Most Basic to Simple Websites (10 pages or less) can be completed within 30 Days. Medium websites with more than 10 pages can take up to 60 days. Websites requiring custom programming can take anywhere from 120-180 days.

Yes, if you hire us to manage your website. Having good search engine rankings requires ongoing work, so If your website is not managed we cannot guarantee your site will have good rankings. Learn more about our Internet Marketing.

Our website management plans work best for this. Ask us about our various online marketing plans to help drive traffic and new leads to your website. Learn more here.

Yes, if you have a CMS website you can make changes to your website whenever you want.

Yes, we have a large team of developers on staff that can handle your website at any given moment. Regardless if your developer or project manager becomes ill or goes on vacation. You can be assured that our entire team will be here to support you.

Yes, we offer mobile responsive website design to ensure your website is mobile-friendly and looks great on any device.

Hosting is basically where your website “lives” on the internet. For a website to exist online, it has to be hosted somewhere. We offer excellent website hosting.

Yes, our servers are located in a secure data center by Softlayer in Dallas, TX. Softlayer has multiple facilities located here in the US, as well as numerous locations worldwide. In the event of a natural disaster or emergency causing server failure, the server”s data is simply transferred to another data center.

Yes, we implement Google Analytics into your website to measure how users are interacting with your site. This helps you understand your customers better and learn how they are landing on your website.

Special attention is placed when we re-develop your website to ensure that you do not lose your current website rankings. We copy over the page structure, meta tags, and all website content that Google uses to rank your site. Our focus is on carefully transferring everything from your old site to the newly-designed site and then directing the major search engines to it.

Yes, we manage customer”s email campaigns with services like Constant Contact & Aweber. We can also set up a newsletter on your website for new visitors to subscribe, and then send out regularly scheduled emails blasts or newsletters for you.

With the Unlimited Plan we work on one website providing an unlimited amount of upgrades, redesigns, changes, and additions. If you have multiple websites that each need multiple changes made, you would need to have separate Unlimited Plans for each of the websites.

Yes, we sure can! We can create your social media accounts for you like Facebook, Twitter, LinkedIn, etc. We also offer content writing services for your website”s blog and then update your company Facebook page with your latest blog post each week.

Yes, when we manage your website, we handle everything. We contact all the necessary people and take care of everything so you don’t have to.

Yes, we can focus on your brand name and push down unwanted and/or negative reviews in the search engines.

Yes, if we manage your website we can ensure it”s PCI compliant. PCI Compliance requires routine security updates to your website in order to remain compliant. Therefore, this requires a management plan to ensure your site remains PCI compliant.

Unlimited, with Our Web Hosting plans are designed to host most personal, small business and organization websites. We don”t limit the amount of storage and bandwidth your site can use as long as it complies with our Hosting Agreement. It’s very rare that a website violates our Hosting Agreement and is typically only seen in sites that use hosting for file sharing or storage.Should your website bandwidth or storage usage present a risk to the stability, performance or up-time of our servers, we will notify you via email and you may be required to upgrade to a more appropriate hosting plan to meet your needs. Alternatively, we could restrict certain resources your website is consuming or you may upgrade to a more robust hosting solution like our Virtual Private Server or Dedicated (Private) Server.

Yes, references are available upon request. We have a number of clients that have been with us since we incorporated in 2004. If you would like to listen to some of our client testimonials, visit the Voice Testimonials

Yes, Absolutely. Contact us for more information. We offer very lucrative incentive programs for individuals who wish to resell our services.

In the event your website goes down, or becomes inoperable, we provide 24/7 emergency assistance to help you stay up and running, avoiding any unnecessary downtime for your website. 24/7 Emergency assistance means we are available around the clock in the event of a major disruption to your website.

Yes, you own your website and all it”s content.

Contact your Sales Associate to place your order or click the ”Place Order Button” in the Quote/Proposal you received to get started. Get Started Now

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Contacts

GetLeadsFast, LLC
1868 N. Deffer Dr, Suite G
Nixa, Missouri, 65714

P: (417) 724-0339

P: (877) 586-2428

Business Hours

  • Monday-Friday: 9am to 5pm
  • Saturday: Closed
  • Sunday: Closed